MP3DownloadCity

Service Details
Date Reviewed:
May 4, 2004
Rating:


(2.5 out of 5)

Music Selection: 6 out of 10
Online Help: 4 out of 10
Tech Support: 5 out of 10
Signup Process: 5 out of 10

Price:
Lifetime: $24.95
Payment Types:
Credit Card
Operating Systems:
Refund/Exchange:
100% Satisfaction Guarantee
30 Day Trial

 

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Overview | Visit Site | Features | Cost | Support

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Overview:

MP3DownloadCity
appears to operate out of Miami, Florida, however we are unsure how long they have been in business and providing music download services.

Features:

Product Usability: We had no problems installing their software and were able to start searching for and downloading music within a few minutes after registering.

File availability: There were several tracks we were able to locate, but had difficulty getting them downloaded to our PC.

File Quality/Usability: Of the files we managed to get downloaded, most (if not all) of them had screaching and buzzing sounds throughout. To ensure we covered our bases, we downloaded from many different sources and they still seemed to be corrupted.

Download speeds: The downloading speeds are average, but the speed is useless when the files you download are not usable.

Software compatibility: MP3DownloadCity offers software that is only compatible with Windows systems.

Member Benefits: MP3DownloadCity provides a free membership to a car auction site, however most customers are just looking to download music, so we do not view this as a member benefit by any means.

Cost:

Purchase/Registration: MP3DownloadCity is currently only accepting credit card payments.

Product/Service Costs: MP3DownloadCity is the only download service we've seen that does not offer customers membership options. The only download package available is a lifetime membership.

Exchange/Refund Policy: MP3DownloadCity claims to offer a 100% iron clad satisfaction guarantee, however when we approached them for a refund we did not get any response.

Support:

Customer Service: We sent an email to their Customer Service team requesting access for this review, however we never received a response so we simply registered on our own.

Technical Support: We have sent a few emails to the support team requesting assistance downloading some songs, however on more than one occasion we sent emails requesting support...we have yet to hear from them.

Online Help/FAQs: Suprisingly their member site offers a wealth of downloading information, however it is centered around the downloading process...we did not find a lot of information about playing or burning the music that we downloaded.

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