Overview
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Overview:
MP3DownloadCity appears to operate out of
Miami, Florida, however we are unsure how long they have
been in business and providing music download services.
Features:
Product Usability: We had no problems
installing their software and were able to start searching
for and downloading music within a few minutes after registering.
File
availability: There
were several tracks we were able to locate, but had difficulty
getting them downloaded to our PC.
File
Quality/Usability: Of
the files we managed to get downloaded, most (if not all)
of them had screaching and buzzing sounds throughout. To
ensure we covered our bases, we downloaded from many different
sources and they still seemed to be corrupted.
Download
speeds: The downloading
speeds are average, but the speed is useless when the files
you download are not usable.
Software
compatibility: MP3DownloadCity
offers software that is only compatible with Windows systems.
Member
Benefits: MP3DownloadCity
provides a free membership to a car auction site, however
most customers are just looking to download music, so we
do not view this as a member benefit by any means.
Cost:
Purchase/Registration:
MP3DownloadCity
is currently only accepting credit card payments.
Product/Service
Costs: MP3DownloadCity
is the only download service we've seen that does not offer
customers membership options. The only download package
available is a lifetime membership.
Exchange/Refund
Policy: MP3DownloadCity
claims to offer a 100% iron clad satisfaction guarantee,
however when we approached them for a refund we did not
get any response.
Support:
Customer Service: We sent an email
to their Customer Service team requesting access for this
review, however we never received
a response so we simply registered on our own.
Technical
Support: We have sent a few emails to the support
team requesting assistance downloading some songs, however
on more than one occasion we sent emails requesting support...we
have yet to hear from them.
Online
Help/FAQs:
Suprisingly
their member site offers a wealth of downloading information,
however it is centered around the downloading process...we
did not find a lot of information about playing or burning
the music that we downloaded.
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