Pos. |
Website |
Rating |
Preview |
Ranked #1 by our Editors! |
My
Music Inc Date
Reviewed: 09/01/2005
Music Selection: 9.6
out of 10
Online Help: 9.4
out of 10 |
Overall:
 
(4.9 out of 5!) #1 Overall
Tech Support:
9.5 out of
10
Signup Process: 9
out of 10 |
Visit
Website |
Perhaps the main reason
why we've rated this site #1, their Technical Support
is second-to-none. Like their Customer Service team,
they responded promptly and courteously to our request
for assistance...
( read
the full review ) |
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| 2 |
All
Cool Music Date
Reviewed: 12/07/2005
Music Selection: 9.4
out of 10
Online Help: 9.2
out of 10 |
Overall:
(4.8 out of 5)
Tech Support:
9.4 out of
10
Signup Process: 9
out of 10 |
Visit
Website |
AllCoolMusic
has a leading-edge website with an advanced sales process!
The software they provide is cutting-edge and their
customer service department is one of the best we've
seen.
( read
the full review ) |
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| 3 |
iMusicSearch Date
Reviewed: 12/03/2005
Music Selection:
9 out of 10
Online Help:
8.7
out of 10 |
Overall:
(4.7 out of 5)
Tech Support:
9.5 out of
10
Signup Process:
8 out of 10 |
Visit Website |
iMusicSearch's
online member site is also top-notch in our books. There
is a wealth of information available, along with an
online technical support tool we could use to communicate
with their Technical Support group...impressive support
integration!
(
read the full review ) |
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| 4 |
EZMP3s
Date Reviewed:
12/01/2005
Music Selection:
8.5 out of 10
Online Help:
9 out of 10 |
Overall:
(4.6 out of 5)
Tech Support:
8.3 out of
10
Signup Process:
9
out of 10 |
Visit
Website |
The support staff at
EZMP3s was very diligent in responding
to our trouble tickets, and so far there hasn't been
a question they couldn't answer.
(
read
the full review ) |
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| 5 |
MP3DownloadCity
Date Reviewed:
12/02/2005
Music Selection:
8.5 out of 10
Online Help:
7 out of 10 |
Overall:
(4.3 out of 5)
Tech Support:
8.5 out of 10
Signup Process:
9 out of 10 |
Visit
Website |
MP3DownloadCity
claims to offer a 100% iron clad satisfaction guarantee,
however when we approached them for a refund we did
not get any response.
( read
the full review ) |
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| 6 |
MP3Advance
Date Reviewed:
12/03/2005
Music Selection: 8.5
out of 10
Online Help: 6
out of 10 |
Overall:
(4.1 out of 5)
Tech Support:
7 out of 10
Signup Process: 8
out of 10 |
Visit
Website |
We have sent a few emails
to the support team requesting assistance downloading
some songs, however on the 2 occasions we sent emails
requesting support, we never heard from them...
( read
the full review ) |
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| 7 |
KLiteTK
Date Reviewed:
12/01/2005
Music Selection:
7.6
out of 10
Online Help: 6
out of 10 |
Overall:
(4.0 out of 5)
Tech Support:
6 out of
10
Signup Process: 7
out of 10 |
Visit
Website |
It's difficult to rate
them on product usability, as it was not clear which
product they offered. We were directed to several different
products...
( read
the full review ) |
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| 8 |
RealRhapsody
Date Reviewed:
12/04/2005
Music Selection: 8
out of 10
Online Help:
6.5 out of 10
|
Overall:
(3.5 out of 5)
Tech Support:
4 out of
10
Signup Process:
8
out of 10 |
Visit
Website |
RealRhapsody offers varying
levels of support, from an online knowledge base (with
a large library of FAQs) to email support. They do offer
a 14 day trial, however you must call them to cancel
your account.
( read
the full review ) |
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| 9 |
MP3DownloadHQ
Date Reviewed:
12/04/2005
Music Selection: 8.1
out of 10
Online Help: 6
out of 10 |
Overall:
(3.5 out of 5)
Tech Support:
7.3 out of 10
Signup Process:
7.2
out of 10 |
Visit
Website |
We would rate their online
help feature as below average. There is much information,
however it's confusing, and has a lot of useless advertising
and deals which have nothing to do with downloading
music....
( read
the full review ) |
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| 10 |
Napster Date
Reviewed: 05/06/2005
Music Selection:
7.5 out of 10
Online Help:
7 out of 10
|
Overall:
(3.5 out of 5)
Tech Support:
7.5 out of
10
Signup Process:
8 out of 10 |
Visit
Website |
Napster offers
unlimited access to millions of songs and up to 50
commercial free radio stations. Initial reviews
were very promising. We look to see this site
higher on the list once we have more information.
(
read
the full review ) |
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